Terms of Service

1. Acceptance of Terms

By using the Luminele online platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. You must be at least 18 years old to use our services. If you do not agree to these terms, please do not use our website.

It is essential to note that these Terms of Service constitute a legally binding agreement between you and Luminele. Your continued use of our services implies acceptance of these terms and any future modifications.

2. Products and Availability

Luminele offers a wide range of fashion products, and we strive to provide accurate and up-to-date information about our products. However, we cannot guarantee that all products will be available at all times. In cases where a product is no longer available, we will notify you as soon as possible and offer alternatives or a refund.

3. Orders and Pricing

When you place an order, you are making an offer to purchase the selected products at the prices listed on our website. We reserve the right to accept or reject your order. Prices are subject to change, but changes will not affect orders that have already been accepted.

We take all reasonable care to ensure that the prices and descriptions of our products are accurate. However, if an error occurs, we will notify you as soon as possible and give you the option to confirm or cancel your order.

4. Payment

Luminele uses Shopify Payments to process transactions, ensuring a secure and reliable payment experience. Our payment system is compliant with the Payment Card Industry Data Security Standard (PCI DSS), providing you with the highest level of protection for your sensitive information.

By using our services, you acknowledge that you are aware of and agree to our payment terms and conditions. We accept various payment methods, including major credit cards.

5. Shipping and Delivery

For information on shipping and delivery, please refer to our Shipping Policy, which provides detailed information on our shipping procedures, estimated delivery times, and associated costs.

6. Returns and Refunds

Our Return & Refund Policy outlines the procedures for returning or exchanging products, as well as the eligibility criteria for refunds. Please review this policy carefully before initiating a return or refund request.

7. Intellectual Property

Luminele owns all intellectual property rights related to our website, including but not limited to trademarks, copyrights, and trade secrets. You are granted a limited, non-exclusive, and non-transferable license to use our website for personal, non-commercial purposes.

You agree not to reproduce, modify, or distribute any content from our website without our prior written consent.

8. Limitation of Liability

In no event will Luminele be liable for any indirect, incidental, special, or consequential damages arising out of or related to these Terms of Service or your use of our services.

Our total liability to you will not exceed the amount you paid for the products or services that gave rise to the claim.

9. Disclaimer of Warranties

Luminele provides its services on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not guarantee that our services will meet your requirements or be uninterrupted, timely, or error-free.

10. Governing Law

These Terms of Service will be governed by and construed in accordance with the laws of the applicable jurisdiction. Any disputes arising out of or related to these terms will be resolved through binding arbitration, in accordance with the rules of the applicable arbitration association.

11. Modifications to Terms

Luminele reserves the right to modify or update these Terms of Service at any time, without prior notice. The most current version of the Terms of Service will be posted on our website, and your continued use of our services will be deemed acceptance of the updated terms.

The last updated date of these Terms of Service is June 4, 2026.

12. Contact

If you have any questions or concerns about these Terms of Service, please do not hesitate to contact us at support@luminele.shop. We will respond to your inquiry as soon as possible.