Contact Information

At Luminele, we value your feedback and are committed to providing you with the best possible shopping experience. If you have any questions, concerns, or need assistance with your order, please don't hesitate to reach out to us.

Customer Support

For any inquiries or concerns, you can contact our dedicated customer support team at support@luminele.shop. We are here to help you with any questions you may have.

Support Hours

Our customer support team is available to assist you from Monday to Friday, 9:00 AM – 6:00 PM EST. Please note that we respond to all inquiries within 1–2 business days. We appreciate your patience and look forward to helping you.

Order Inquiries

If you have any questions or concerns about your order, please make sure to include your order number in the subject line of your email. This will help us to quickly locate your order and provide you with a prompt and accurate response.

Store Information

Luminele is an online fashion store dedicated to providing you with the latest trends and styles. For any general inquiries or concerns, you can reach out to us at support@luminele.shop. We are committed to providing you with the best possible shopping experience and appreciate your feedback.

Last updated: June 4, 2026